Warranty & Refund Policy

Warranty & Refund Policy

Last updated: September 9, 2025

Scope

Scope

Scope

The procedures cover the following:

  • Terms and Conditions

  • Defective Items

  • Refunds

The procedures cover the following:

  • Terms and Conditions

  • Defective Items

  • Refunds

The procedures cover the following:

  • Terms and Conditions

  • Defective Items

  • Refunds

Terms & Conditions

Terms & Conditions

Terms & Conditions

In these terms and conditions "we" and "us" mean Foneology of Fiji, and "you" means you the customer. These terms and conditions together with your order constitute the entire contract between us and you for the supply of Products. No other terms and conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.

In these terms and conditions "we" and "us" mean Foneology of Fiji, and "you" means you the customer. These terms and conditions together with your order constitute the entire contract between us and you for the supply of Products. No other terms and conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.

In these terms and conditions "we" and "us" mean Foneology of Fiji, and "you" means you the customer. These terms and conditions together with your order constitute the entire contract between us and you for the supply of Products. No other terms and conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.

Procedures

Procedures

Procedures

Defective Items — If you discover what you believe is a product defect for any Foneology products, please contact us. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product.

Defective Items — If you discover what you believe is a product defect for any Foneology products, please contact us. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product.

Defective Items — If you discover what you believe is a product defect for any Foneology products, please contact us. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product.

Refunds

Refunds

Refunds

All Foneology sales are final and not subject to refund unless it is found the product is defective and normal warranty guidelines will apply. In the event of a serious complaint the customer will need to put it in writing why they should be refunded (emails accepted). The Senior Management Team will investigate and a decision will be made within 14 business days.

All Foneology sales are final and not subject to refund unless it is found the product is defective and normal warranty guidelines will apply. In the event of a serious complaint the customer will need to put it in writing why they should be refunded (emails accepted). The Senior Management Team will investigate and a decision will be made within 14 business days.

All Foneology sales are final and not subject to refund unless it is found the product is defective and normal warranty guidelines will apply. In the event of a serious complaint the customer will need to put it in writing why they should be refunded (emails accepted). The Senior Management Team will investigate and a decision will be made within 14 business days.